Welcome to the Heal Again Co. Frequently Asked Questions page.
Here, you’ll find clear and helpful support and answers to common questions about our hemp-derived products, including CBD, CBG, and CBN.
Whether you’re exploring our third-party tested gummies, or topicals, this frequently Asked Questions guide was designed so you can shop confidently.
Quality, consistency, and transparency are our key focus.
Here we address everything from product ingredients, usage, shipping and safety.
Additionally, we explain how our products support and complement your daily self-care routine.
If you’re looking for trusted, easy-to-understand information about hemp-based wellness, you’re in the right place.
Welcome to Heal Again Co.
Who is Heal Again Co.?
At Heal Again Co., we craft premium, hemp-derived CBD products and botanical tea blends for intentional living and everyday routines. As a family-owned business rooted in quality and transparency, we focus on creating plant-based products with clear ingredients and third-party testing.
What is the EndoCannabinoid System?
The endocannabinoid system (ECS) plays important roles in your body.
Looking at the word “endocannabinoid.” Cannabinoid is derived from “cannabis,” and “endo” is short for endogenous, which means that it naturally occurs inside of your body. So “endocannabinoid” simply means cannabis-like substances that are naturally produced inside us.
What is CBD, CBG, CBN?
What is CBD?
CBD (Cannabidiol) is a naturally occurring compound found in hemp plants. It’s widely used in wellness routines and is non-intoxicating in nature. Unlike THC, it doesn’t produce a “high.”
What is CBG?
CBG (Cannabigerol) is often referred to as the “mother cannabinoid” because it’s the precursor to other compounds like CBD and THC. It’s a rare, non-intoxicating cannabinoid.
Combining CBD with CBG
CBD and CBG are two non-intoxicating cannabinoids found in hemp. They are often paired together in formulas.
At Heal Again Co., we thoughtfully blend CBD and CBG in select products, and each product page states the measured amounts.
What is CBN?
CBN (Cannabinol) is a naturally occurring cannabinoid that develops as THC ages. It’s commonly used in evening routines. Like CBD and CBG, it is non-intoxicating and hemp-derived.
Will it interfere with a drug test?
Will CBD, CBG, or CBN Interfere With a Drug Test?
While CBD, CBG, and CBN are non-intoxicating cannabinoids and not typically screened for on standard drug tests, some products may contain trace levels of THC. This can potentially trigger a positive result. Even hemp-derived products that comply with federal regulations (less than 0.3% THC) carry this possibility.
Because drug testing standards can vary and individual responses may differ, we recommend consulting your employer or healthcare provider if you have concerns before using any cannabinoid-based product.
Are roll-on applications effective?
Roll-on solutions are valued for their targeted application and ease of use.
When infused with essential oils or botanicals, these roll-ons offer an aromatic experience, engaging the senses. Since they are applied directly to the skin, roll-ons provide a localized application.
How are my items shipped?
Shipping
$6.95 Standard USPS Shipping for orders under $50.00
FREE Standard USPS Shipping for orders of $50 or more
$9.95 Expedited Mail USPS
FAQS:
We are unable to guarantee delivery times. Our shipping department is open M-F 8-4pm CST (excluding US holidays)
Orders will be processed (1-2 days), then shipped. Please allow for processing time.
Once your order is packed for shipment, you will receive an email notification with your tracking number. Once we provide a tracking number and confirm the package is in the hands of the mail service, we CANNOT be responsible for lost, stolen, or damaged packages. Please make sure you are shipping to a secure location. If your package is mis-delivered, lost, or damaged by USPS they are responsible. A claim must be filed with USPS. 1-800-ASK-USPS
May I return an Item I ordered by mistake?
Returns
Returns must be received by us within 10 days of delivery.
Heal Again Co.
2647 Highway 71
Exira, Iowa 50076
Any questions concerning Shipping or Returns may be sent to orders@healagain.com
What does “Isolate” mean when it comes to Canabinoids?
“Isolate” refers to a type of cannabinoid extract that contains only one specific cannabinoid—in our case, CBD (cannabidiol). This means all other plant compounds found in hemp, such as THC, terpenes, and other cannabinoids, have been removed during the extraction process.
With CBD isolate, you’re getting pure CBD—typically 99% or more—with no THC, making it a clean, single-compound option for those who prefer one cannabinoid.
In short: Pure CBD only. No THC or other cannabinoids. Ideal for those who prefer a clean, single-compound product.
We hope we have answered your questions.
If you have a question that is not listed on our Frequently Asked Questions page, please email us at info@healagain.com and we will answer any questions you may have.
Visit our Shipping and returns policy.