TERMS AND CONDITIONS
Updated: 05-07- 2026
This website is operated by Heal Again, LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Heal Again, LLC.
Heal Again, LLC offers this website, including all information, products, tools, subscriptions, and services available from this site, to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting this website, purchasing a product, creating an account, starting a subscription, or using any part of this site, you agree to be bound by these Terms of Service, together with any additional terms, conditions, policies, and notices referenced here or available by hyperlink.
These Terms of Service apply to all users of the site, including browsers, customers, account holders, subscribers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website.
If you do not agree to these Terms, you may not access the website, purchase our products, or use our services.
Any new features, products, subscription options, tools, or services added to the current store will also be subject to these Terms of Service.
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
Changes will be effective when posted unless otherwise stated. Your continued use of the website after changes are posted means you accept those changes.
Our store is hosted on a GoDaddy.com server and uses WooCommerce as our online e-commerce platform.
Payments may be processed through Authorize.net or other approved payment processors.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products, website, or services for any illegal or unauthorized purpose.
You agree that your use of our website and products will comply with all applicable laws and regulations in your jurisdiction.
You must not transmit viruses, malware, worms, destructive code, or any other harmful technology through our website.
A breach or violation of these Terms may result in immediate termination of your access to our website, account, subscription, or services.
SECTION 2 – AGE REQUIREMENTS
You must be at least the age of majority in your state or jurisdiction to purchase products from our website.
Certain hemp-derived, CBD, CBN, or cannabinoid products may be subject to additional age restrictions depending on federal, state, or local law.
By purchasing from us, you represent that you are legally permitted to purchase and use the products in your jurisdiction.
We reserve the right to cancel or refuse any order if we believe the purchaser does not meet applicable age requirements or if the order may violate applicable law.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and technical changes to conform to network or device requirements.
Credit card information is encrypted during transfer and handled by our payment processor.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of the website, service, product descriptions, content, images, branding, or access to the website without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 4 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make reasonable efforts to provide accurate, complete, and current information on our website. However, we do not guarantee that all information made available on this site is accurate, complete, current, or free from errors.
The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.
This site may contain historical information. Historical information is not current and is provided for reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update information unless required by law.
SECTION 5 – PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy and Return Policy.
We have made reasonable efforts to display product images, packaging, colors, sizes, labels, and product details as accurately as possible. However, we cannot guarantee that your device’s display will accurately show product colors or packaging.
Product packaging, label design, serving size, product name, product appearance, and product presentation may change from time to time. Packaging updates do not automatically cancel an active subscription.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit product quantities. We may discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or materials purchased or obtained by you will meet your expectations.
SECTION 6 – HEMP, CBD, CBN, AND CANNABINOID PRODUCT DISCLOSURES
Some products sold by Heal Again, LLC may contain hemp-derived ingredients, CBD, CBN, or other cannabinoids.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements made on this website have not been evaluated by the Food and Drug Administration unless expressly stated otherwise.
You should consult with a qualified healthcare professional before using any hemp-derived, CBD, CBN, or cannabinoid product, especially if you are pregnant, nursing, taking medication, have a medical condition, are subject to drug testing, or have concerns about potential interactions.
Individual results may vary. No product result is guaranteed.
Do not use our products if you are allergic or sensitive to any listed ingredient. Always review the product label, ingredients, warnings, and directions before use.
Keep all products out of reach of children and pets unless the product is specifically labeled for such use.
You are responsible for knowing and following the laws that apply to the purchase, possession, and use of hemp-derived or cannabinoid products in your jurisdiction.
We reserve the right to refuse or cancel orders where products are restricted, prohibited, or otherwise unlawful.
SECTION 7 – PRICES AND PRODUCT CHANGES
Prices for one-time purchases are subject to change without notice.
For active subscription products, we will provide notice before charging a new subscription price, as described in the Subscriptions, Automatic Renewals, and Price Changes section of these Terms.
We reserve the right to modify, suspend, or discontinue any product, service, subscription option, website feature, or content at any time.
We are not liable to you or any third party for any product modification, price change, suspension, discontinuance, or packaging update, except where required by law.
SECTION 8 – SUBSCRIPTIONS, AUTOMATIC RENEWALS, AND RECURRING BILLING
Certain products may be available for purchase as subscriptions.
By purchasing a subscription product, you authorize Heal Again, LLC and our payment processor to charge your selected payment method on a recurring basis at the billing interval shown at checkout, unless and until you cancel your subscription.
Subscription details, including the product, price, billing frequency, shipping frequency, applicable taxes, shipping charges, and renewal terms, will be disclosed at checkout before you complete your purchase.
Your subscription will continue until canceled, paused, modified, expired, or terminated according to these Terms.
You are responsible for keeping your account information, shipping address, billing address, email address, and payment information accurate and current.
SECTION 9 – SUBSCRIPTION PRICE CHANGES
Subscription prices may change from time to time.
If the price of an active subscription product changes, we will provide notice before the new price is charged. The notice may be sent by email, displayed in your customer account, shown in your subscription portal, or provided through another reasonable method.
The notice will identify the affected product, the new price, and when the new price will take effect.
Your subscription will continue at the updated price unless you cancel, pause, or modify your subscription before your next renewal date.
If required by applicable law, we may request your affirmative consent before applying a new subscription price.
SECTION 10 – SUBSCRIPTION CANCELLATION, PAUSE, OR MODIFICATION
You may cancel, pause, or modify your subscription before your next renewal through your customer account, subscription portal, or by contacting us at info@healagain.com.
To avoid being charged for an upcoming renewal, subscription changes or cancellations must be completed before the next scheduled billing date.
If a subscription order has already processed, we may be unable to cancel, stop, or refund that order unless allowed under our Refund Policy or required by law.
We reserve the right to cancel, pause, or refuse a subscription if payment fails, the product is discontinued, the product is unavailable, the shipping destination becomes restricted, fraud is suspected, or the subscription violates these Terms.
SECTION 11 – FAILED PAYMENTS AND PAYMENT AUTHORIZATION
If we are unable to process your payment, we may attempt to process the payment again, contact you for updated payment information, suspend your subscription, or cancel your subscription.
You authorize us and our payment processor to retry failed payments as permitted by law and by the payment processor’s rules.
You are responsible for any amounts due for orders that have already been processed, shipped, or delivered.
We are not responsible for fees charged by your bank, card issuer, or payment provider, including overdraft fees, insufficient funds fees, or foreign transaction fees.
SECTION 12 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases made through our store.
You agree to promptly update your account and payment information, including your email address, billing address, shipping address, credit card number, expiration date, and other payment details, so we can complete your transactions and contact you as needed.
We reserve the right to refuse, limit, or cancel any order you place with us.
We may limit or cancel quantities purchased per person, per household, per account, per credit card, per billing address, or per shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that appear, in our sole judgment, to be placed by dealers, resellers, distributors, or unauthorized third parties.
SECTION 13 – SHIPPING, DELIVERY, AND RISK OF LOSS
Shipping times, delivery estimates, and transit times are estimates only and are not guaranteed unless expressly stated.
We are not responsible for delays caused by carriers, weather, incorrect addresses, payment issues, product availability, holidays, customs, legal restrictions, or events outside our reasonable control.
You are responsible for providing a complete and accurate shipping address.
If an order is returned to us because of an incorrect address, failed delivery, refusal, or other customer-related issue, we may charge additional shipping fees to reship the order.
Risk of loss may pass to you once the order is delivered to the carrier, except where otherwise required by law.
SECTION 14 – RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, and exchanges are governed by our Refund Policy and Return Policy.
Certain products may be non-returnable due to their nature, including opened, used, damaged, perishable, consumable, or personal-use products, except where required by law.
Shipping charges may be non-refundable unless otherwise stated in our Refund Policy or required by law.
Please review our Refund Policy before making a purchase.
SECTION 15 – PROMOTIONS, DISCOUNTS, AND COUPONS
Promotions, discounts, coupon codes, free shipping offers, bundles, gifts, and limited-time offers may be subject to additional terms and restrictions.
Promotions may not be combined unless expressly stated.
We reserve the right to modify, suspend, cancel, or refuse any promotion, discount, or coupon at any time.
Promotional pricing may not apply to subscriptions unless expressly stated.
If a discount applies to an initial subscription order only, renewal orders may process at the regular subscription price disclosed at checkout.
SECTION 16 – OPTIONAL TOOLS
We may provide you with access to third-party tools, plugins, payment systems, subscription portals, review tools, account tools, or integrations that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion. You should review and understand the terms and privacy practices of any third-party tools you use.
We are not liable for damages, losses, or issues arising from your use of third-party tools.
SECTION 17 – THIRD-PARTY LINKS
Certain content, products, services, tools, or links available through our website may include materials from third parties.
Third-party links may direct you to websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content, accuracy, policies, practices, products, or services of third-party websites.
We are not liable for harm, damages, losses, or disputes related to your use of third-party websites, products, services, or resources.
Please review third-party policies carefully before engaging in any transaction.
SECTION 18 – USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS
If you send us comments, reviews, testimonials, suggestions, ideas, proposals, photos, videos, social media tags, or other materials, whether requested or unsolicited, you agree that we may use, edit, copy, publish, distribute, translate, display, and otherwise use those submissions in any medium, subject to applicable law.
We are not obligated to maintain comments in confidence, pay compensation for comments, or respond to comments.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
You agree that your comments will not contain unlawful, abusive, obscene, defamatory, threatening, misleading, false, or harmful material.
You may not use a false email address, impersonate another person, or mislead us or third parties about the origin of any comment.
We reserve the right to monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, misleading, harmful, or otherwise objectionable.
SECTION 19 – PERSONAL INFORMATION AND PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy.
By using our website, creating an account, making a purchase, or starting a subscription, you agree that we may collect, use, and process your information as described in our Privacy Policy.
Please review our Privacy Policy carefully.
SECTION 20 – ELECTRONIC COMMUNICATIONS
By using our website, creating an account, purchasing a product, or starting a subscription, you consent to receive electronic communications from us related to your account, orders, subscriptions, transactions, policies, legal notices, and customer service.
These communications may include order confirmations, subscription notices, renewal notices, payment failure notices, shipping updates, cancellation confirmations, price-change notices, and changes to these Terms.
You agree that electronic communications satisfy any legal requirement that such communications be in writing.
Marketing emails are separate from transactional or account-related emails. You may unsubscribe from marketing emails using the unsubscribe link provided in those messages.
SECTION 21 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our website or in our service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, product availability, ingredients, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.
We have no obligation to update, amend, or clarify information on our website except as required by law.
No specified update or refresh date should be taken to indicate that all information on the website has been modified or updated.
SECTION 22 – PROHIBITED USES
In addition to other prohibitions in these Terms, you are prohibited from using the site or its content:
- for any unlawful purpose;
- to solicit others to perform or participate in unlawful acts;
- to violate any federal, state, local, or international law or regulation;
- to infringe upon or violate our intellectual property rights or the rights of others;
- to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
- to submit false or misleading information;
- to upload or transmit viruses, malware, or malicious code;
- to collect or track the personal information of others;
- to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise misuse the website;
- for any obscene or immoral purpose;
- to interfere with or circumvent website security features;
- to attempt unauthorized access to our systems, accounts, payment systems, or customer information;
- to purchase products for unlawful resale or distribution;
- to purchase products in violation of applicable hemp, CBD, CBN, cannabinoid, or consumer product laws.
We reserve the right to terminate your access to the website or services for violating any prohibited use.
SECTION 23 – INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, product names, product descriptions, videos, designs, layout, icons, and other materials, is owned by or licensed to Heal Again, LLC unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, lease, publish, display, transmit, or create derivative works from our website content without our prior written permission.
Use of our website does not grant you any ownership rights in our intellectual property.
SECTION 24 – DISCLAIMER OF WARRANTIES
We do not guarantee, represent, or warrant that your use of our website, products, subscriptions, or services will be uninterrupted, timely, secure, or error-free.
We do not warrant that results obtained from the use of our website, products, subscriptions, or services will be accurate, reliable, or meet your expectations.
You agree that from time to time we may remove the website or service for indefinite periods of time or cancel the service at any time, without notice to you.
Your use of the website, products, subscriptions, and services is at your sole risk.
Except as expressly stated by us, the website and all products and services delivered through the website are provided “as is” and “as available,” without warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some states or jurisdictions do not allow limitations on implied warranties, so some limitations may not apply to you.
SECTION 25 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Heal Again, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, licensors, and representatives shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, consequential, or similar damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, personal injury claims, product misuse claims, or damages arising from your use of the website, products, subscriptions, or services.
This limitation applies whether based in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by law.
SECTION 26 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Heal Again, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim, demand, loss, liability, damages, or expense, including reasonable attorneys’ fees, arising out of:
- your breach of these Terms;
- your violation of any law or regulation;
- your violation of the rights of a third party;
- your misuse of the website, products, subscriptions, or services;
- your submission of false, inaccurate, or misleading information;
- your unlawful purchase, possession, resale, or use of our products.
SECTION 27 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law.
The unenforceable portion shall be deemed severed from these Terms, and the remaining provisions shall remain valid and enforceable.
SECTION 28 – TERMINATION
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by ceasing to use our website and, if applicable, canceling your account or subscription.
If you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
We may deny you access to our website, account features, subscriptions, products, or services if we determine that you have violated these Terms.
The obligations and liabilities incurred before termination shall survive termination.
SECTION 29 – ENTIRE AGREEMENT
These Terms, together with any policies or operating rules posted by us on this website or referenced in these Terms, constitute the entire agreement and understanding between you and Heal Again, LLC.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
SECTION 30 – GOVERNING LAW
These Terms of Service and any separate agreements by which we provide products or services to you shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to conflict of law principles.
SECTION 31 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.
For material changes that affect active subscriptions, recurring billing, or subscription pricing, we may provide notice by email, account notice, subscription portal notice, website notice, or another reasonable method.
Your continued use of the website, account, subscription, or services following the posting of changes means you accept those changes, except where additional consent is required by law.
SECTION 32 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Heal Again, LLC
2647 Hwy 71
Exira, IA 50076
United States